How can I track my order?
We hope that our products can be provided to customers who need us around the US, but if due to some regional restrictions, logistics cannot be delivered, etc., you can contact us in time, and we will also screen the order, if there are areas that cannot be delivered normally , we notify you and negotiate another time or a full refund
When your order ships, we will send you an email with the tracking number and a link to the logistics carrier’s website where you can track it. You can also find tracking information on the order details page.
Shipping Rates
How do I change my shipping address?
As soon as you find that your shipping address is wrong, please contact our customer service (service@passionbae.com) immediately! We will help you change your shipping address before shipping. Please note that we cannot change the address once the item has shipped.
STANDARD SERVICE: Most items ship from our China within 10-20 business days; however, some large items ship directly from the manufacturer and may take up to 2 weeks to ship. Please check the shipping tab on product pages for specific details about each individual product. United Kingdom
Estimated Delivery Times
We will provide an ESTIMATED delivery timeframe at checkout based on the items in your order and your location. Some orders may arrive in multiple shipments.
UK
Standard – 10-20 days – $7.95
Express – 7-12 days – $14.95
United States
Standard (Hawaii, Alaska, Puerto Rico) – $14.95
Standard – 15-20 days – $7.95
Express – 12-15 days – $14.95
Canada
Standard – 10-20 days – $7.95 USD
Europe
Standard – 10-20 days – 7.95 USD
Express – 7-15 days – 14.95 USD
Australia
Standard – 7.95 AUD
New Zealand
Standard – 7-15 days – 7.95 AUD
Rest of World (where sold)
Price on request
Please keep in mind that delivery timeframes are not guaranteed at this time by any carrier. Country-wide and regional delays should be expected with all carriers, so please place time-sensitive orders well in advance.
We do not provide estimated delivery timeframes for Armed Forces addresses. Please plan on at least several weeks for delivery.
We do not provide estimated delivery timeframes for Armed Forces addresses. Please plan on at least several weeks for delivery.